Glovely Returns Policy
At Glovely, we want you to love every purchase. If you’re not completely satisfied, we’re here to help.
Returns
-You may return items within 30 days of receiving your order.
-Items must be unused, unworn, and in their original unopened packaging with all tags attached.
-Proof of purchase (such as your order confirmation or receipt) is required.
Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned:
-Opened/Used gloves
-Personalized or custom products
Exchanges
If you need a different size, colour, or style, you may request an exchange. Exchanges are subject to stock availability.
Refunds
-Once your return is received and inspected, we’ll notify you by email.
-Approved refunds will be issued to your original payment method within 5–10 business days.
-Shipping fees are non-refundable, unless the return is due to our error (e.g., defective or incorrect item).
Return Shipping
-Customers are responsible for return shipping costs.
-If the item is defective, damaged, or incorrect, Glovely will cover the return shipping and provide a prepaid label.
How to Start a Return
- Contact us on the below or give us a call with your order number and reason for return.
- We’ll provide instructions and (if applicable) a prepaid return label.
- Securely pack your item(s) and ship them back to us.